We strongly believe in our products and want every customer to leave satisfied, whether they like our products or not. This is the reason for the ReadyMade Gear Money Back Guarantee”. Due to inevitable fraudulent activity, we have set the guidelines below. All policy information applies to purchases made directly through READYMADEGEAR.COM. Refund requests for purchases made via third-party affiliates must be directed to the appropriate retailer.
**Please contact customer service prior to sending any product back for a return, replacement, or exchange fill out the form.
The guarantee is valid only if the following conditions and stipulations are met and agreed upon:
1) JUMP ROPES
ReadyMade Gear Jump Ropes carry a Lifetime Guarantee. If your jump rope fails, contact us and we will replace it for free and for life.
2) FITNESS, KNOWLEDGE, DVD’S, DIGITAL DOWNLOADS
Fitness Equipment, DVDs, Knowledge (literature) and Digital Downloads are not eligible for the money back guarantee.
3) APPAREL, GEAR, & EXCHANGES
Apparel and gear must be returned in unused, unwashed, unworn condition for a refund. Apparel may be exchanged for an alternative size if the wrong size is purchased. The replacement will not be sent out until the original is received, the customer will be asked to pay for reshipping fees. **Apparel not returned in the indicated unused, unwashed, unworn condition are subject to restock fees that will be deducted at the point of refund.
Our MISSION is to create quality products and be a leading jump rope manufacture in the United States. We are not trying to compete in the jump rope industry but dominate it!
For questions about any of our products, or help with placing your order, don't hesitate to contact us: